Remote Support

Using the latest technology we can now provide direct support to your desktop as if we were with you when a problem occurs. You receive access to advice, troubleshooting and remedies from our IT support team which minimizes downtime to your business. Today you don't have to wait hours for an engineer to arrive, you can have an immediate response within minutes.

Depending on the Support package you choose, we can also provide Pro-Active support which includes:-

     Monitoring & Alerts

     Anti-Virus Protection & Checking

     Data Backup Checks

     Security & Reliability Updates

     And others . . .

We also provide Re-Active Support which includes:-

     Help Desk - Unlimited Telephone Support

     Remote Control

     On-Site - at a Discounted Hourly Rate (See Hardware Support)

     And others . . .