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SBK Computers Ltd

SBK Computers Ltd

More than a solution
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Suite 104 Coney Green Business Centre, Wingfiled View, Clay Cross, Derbyshire S45 9JW, Telephone: 01246 861100

sales@sbk.co.uk

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You are here: Home » Products » Pegasus » CRM – Sales Pipeline Management

Sales Pipeline Management

Sales Pipeline Management (SPM) allows you to win new customers as well as successfully looking after your existing ones and is essential in the current climate.

SPM is a fully integrated module of Opera II that gives you clear visibility into all stages of the sales process. From the first point of contact, you can manage prospects, convert prospects to customers, manage the customer relationship, report on their profitability and increase your business potential with them, all from one solution.

Functionality Summary

  • Fully integrated module for Opera II - eliminating the need to maintain data on several systems
  • Maintain company details – single point of entry for new prospects or cross-reference existing customers/suppliers from the Sales / Purchase ledgers
  • Maintain unlimited contact details (including site addresses) within a company
  • New contacts can automatically update your Microsoft Outlook address book
  • User definable fields and look ups for Contact, Company, and Opportunity forms
  • Send e-mail / e-shots and import incoming e-mail from Microsoft Outlook 2003
  • Record notes and history against a contact
  • Remote access available for sales people on the move

  • History automatically updated by activities that take place, e.g. letters, mail shots
  • Record and track sales opportunities against a contact
  • Quotations can be generated for a customer or prospect and associated with a sales opportunity
  • Book appointments with a contact. These can be added automatically to your Outlook diary and recorded against the contacts history. Log ‘to do’ tasks against a contacts, opportunities, helpdesk calls or contracts.
  • Send e-mails via Microsoft Outlook for a contact or group
  • Generate mail shots (using Microsoft Word) for list of contacts / groups
  • Convert prospect / quotation details to live customer / sales order
  • Flexible reporting system via CRM reports, Excel allowing easy customisation
  • Sales funnel report
  • Sales forecasting reports, adjusted for probability. Analysis of sales by status / user / contact / company for a given date range.
  • Activity Reports – including time based reports
  •  Available Downloads

    Sales Pipeline CRM

    Latest News
    Updates

    08.05.12

    30% Birthday Discount Extended

    30% Birthday Discount Extended

    04.05.12

    Golf Day Announced Wed 27th June 2012

    Gold Day 2012 announced, reserve your space quickly

    04.04.12

    HMRC Gateway Problems

    Gateway confirmation emails will be delayed …

    05.03.12

    Pegasus 30th Birthday Bonus

    claim your Loyalty discount now ……………..

    15.11.11

    Opera v1.30 Released

    features new functionality and enhancements to boost visibility and profitability…..

    Certified Partners of

    • Pegasus
    • McAfee
    • Microsoft Small Business Specialist
    • Prospectsoft
    • MXSweep
    • Fujitsu
    • Dell
    • Brother
    • Acer Silver Partner

    SBK Computers Ltd

    Suite 104 Coney Green Business Centre, Wingfield View, Clay Cross, Derbyshire S45 9JW.
    Telephone: 01246 861100 - Fax: 01246 862200
    Company Reg No. 3578191 - VAT Reg No. GB 715 9161 32
    sales@sbk.co.uk